Kx-CRM is a combination of procedures for Sales, Support and Marketing Automation. Be it your Lead Management or Digital Marketing campaign, Kx-CRM is fully capable of handling your business process workflow. Kx-CRM manages your business’s most important aspect of customer retention and satisfaction. Be it your existing client relationship or a new business prospect, our uniquely designed features will assist you to achieve your business goals.
Kx-CRM provides an easy to use UI and engaging design which makes it very simple for your team to align Sales, Support & Marketing efforts resulting in a collaborative social work environment.
Lead Management: Capture and define your Lead stages, qualify them, Auto assign leads to your team, track activities and close more deals.
Contact Management: Create or Import contacts, group them, categorize them, and use them for Promotional activities, Follow-ups, Payment reminders, and Support case assignments.
Pipeline Management: Keep track and record of your Sales Pipeline by analyzing different stages of your leads. It provides transparency in your sales cycle. Better Sales forecast, more Closures and, more Return on Investment (ROI).
Territory Management: Streamline your teams sitting in different territories for a common goal with centralized CRM. Get insight view of which territory is performing well and generating added revenues for your business.
Campaign Management: Create email, Newsletter and SMS campaigns, integrate with social media. Design creative and effective landing forms and measure your ROI across different marketing channels.
Support: Better Customer Service leads to better Customer Retention. Track calls, manage and close cases, integrated with the customer accounts and keep track of your support services to ensure better service quality.